Shipping Policy

Where we Ship

We ship to the contiguous United States (lower 48 states).

Production & Shipping Timeline

All of our furniture is made to order by our craftsmen. Production typically takes 3–4 weeks before an order ships. Rush production is available for our platform bed frames. Once your order leaves our shop, shipping transit time is handled by UPS or FedEx and varies by location.

Shipping Costs

Shipping costs reflect the size and weight of our furniture, as well as the distance it must travel from our shop. We work to keep shipping rates as fair and accurate as possible based on carrier pricing

What do you do when you receive your bed?

We take great care in packaging the bed parts carefully so that no damage will occur during shipping. We have shipped many boxes and rarely have any problems. It is in our, and your, best interest to make sure nothing will go wrong with our shipments.

What Do You Do When You Receive Your Bed?

We take great care in packaging the bed parts carefully so that no damage will occur during shipping. We have shipped many boxes and rarely have any problems. It is in our, and your, best interest to make sure nothing will go wrong with our shipments.

Inspection Instructions

As soon as UPS or FedEx delivers your order inspect the box for any unusual damage. IMPORTANT: If there is damage to the box, STOP, and take pictures before opening the box. Now open the box and take a look at the parts. Look for any damaged parts and take pictures before removing parts from the box. Contact your retailer or Nomad Furniture as soon as possible for further instructions.

What do you do if there are any damaged parts?

In the occasion when a part is damaged call us as soon as possible and email us the pictures of the damage. If the damage is the result of the shipper we will need to have evidence to make a claim.